Culture & People

293 Articles

Employee of the Month, April 2024
April 2024 employee of the month winner, Katy Sala

Culture and People

Employee of the Month, April 2024

This month’s prize winner is Katy Sala, Client Service Coordinator at All for Pets Veterinary Clinic, in Cabot, Arkansas.

US workplace protections for pregnancy, lactation, and parenting
Woman holding baby

Culture and People

US workplace protections for pregnancy, lactation, and parenting

Wondering what your rights are when it comes to expanding your family? Pregnant workers and working parents are legally entitled to certain workplace protections. Let’s review the applicable federal laws, what they say, and how they affect current and future parents in the workplace.

The state of women in vet med—according to the data
Male and female silhouettes on a dark background

Culture and People

The state of women in vet med—according to the data

Vet med has been mostly female since 2009 but research suggests inherent bias, unequal resources, and the “motherhood penalty” contribute to why females still trail males in income and status.

The secret sauce: Strengths of the neurodivergent workforce and communication tips to optimize them

Culture and People

The secret sauce: Strengths of the neurodivergent workforce and communication tips to optimize them

Approximately 1 in 5 people have a neurodivergent condition. This diversity brings unique strengths and opportunities for self-care and allyship in how we work with teammates and clients who have bipolar disorder, autism, ADHD, obsessive compulsive disorder, and other forms of neurodiversity.

Soft Skills in a Hard World
Photo of a technician talking with a client while putting an e-collar on a cat. Soft skills like excellent client communication is a valuable skill.

Client Communication

Soft Skills in a Hard World

Prior to the pandemic, employee development focused primarily on teaching technical skills, like how to operate the latest accounting software or inventory management system. But the pandemic showed us that skills such as communication and innovative thinking are what will enable a practice not only to survive but to thrive, especially in tough times.

The Art of De-Escalation, Part 2
Photo of an upset client speaking to a CSR

Client Communication

The Art of De-Escalation, Part 2

In Part 2 of this 2-part article, we’ll explore strategies for calming down dealing with clients whose stress levels are high, who are showing behavior that ranges from anger to outright hostility.

A conversation: Being Black in veterinary medicine

Culture and People

A conversation: Being Black in veterinary medicine

A candid, no-holds-barred conversation with two Black veterinary professionals about the challenges they’ve faced—and the strength and inspiration they’ve found—on their career paths.

From the Editor
A headshot of Trends editor, Ben Williams, next to the February 2024 Trends print issue.

Culture and People

From the Editor

In the veterinary world, we often note February as Dental Health Month. But in the larger scope, February is also Black History Month, and so we wanted to celebrate that by bringing you inspiration from our friends at blendVET™, who are creating pathways into the profession for students who may not otherwise see those opportunities.

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