Practice Management

Maintaining dental instruments is critical to performing proper dental procedures. Sharp scalers and curettes are much more effective at cleaning teeth than dull instruments. Brook A. Niemiec, DVM, DAVCD, DEVDC, talks about taking the best care of your dental hand instruments.

In Part 1 of this 2-part article, we’ll explore strategies for calming down annoyed clients whose stress levels are mild to moderate, and we’ll also discuss what can set people off in these situations. In Part 2, we will go over the more extreme cases of client anger, when stress levels are escalated and through the roof.

AAHA Vice President Parva Bezrutczyk, DVM, shows how improvisational comedy techniques can be applied to the world of veterinary medicine. The AAHA Community answers the question: “How do you schedule and charge for sedated exams?” This month’s Scoop news articles include: Disease Discovered in Orphaned Kittens; NAVTA, NAVC Join Forces to Educate Pet Owners About Vet Techs; FDA Approves Oral Solution to Treat Cats’ Anxiety and Fear; Pet’s Quality of Life Drives Owner Decision-Making in Emergency Situations; and more!

Veterinary professionals are well-suited to be experts in a variety of One Health concepts. Here are some resources and ideas for how to increase awareness among your clients about the interconnectedness of human, animal, and environmental health.

Refresh your practice’s brand and marketing strategy to ring in the New Year with helpful hints from Danielle Lambert, founder of Snout School.

We dig into a CPR refresher from the Reassessment Campaign on Veterinary Resuscitation (RECOVER) initiative in this brief overview. Look for newly revised CPR guidelines from RECOVER in 2024 to help ensure that all practices have the training to save lives.

A new AAHA survey on staff retention got a massive response. People had a lot to say—and they wanted to be heard. After months of sorting through the data, consulting with data analysts, and looking at these findings from various angles, we’ve landed on some illuminating findings.

A recent study funded by the Human Animal Bond Research Institute found that cats offer more than just companionship to older adults: Feline ownership can ease loneliness, improve health, and even reduce doctor visits.

As the end of the year approaches, it’s time to do more than just count tablets, reconcile your count with your computer records, and pledge to track things better next year. Now is the time to rethink what you have on your hospital shelves, and whether that is consistent with your strategies for hospital success and customer service.

As we move towards the end of the year, Karen E. Felsted, CPA, MS, DVM, CVPM, CVA, says it’s a good time to start thinking about the financial health of your practice and what changes you want to make for 2024.