Employee of the Month

This month’s prize winner is Monika Airas, Customer Care Representative Team Lead at Pouncey Tract Veterinary Hospital in Glen Allen, Virginia!

Monika Airas

Customer Care Representative Team Lead

Pouncey Tract Veterinary Hospital,
Glen Allen, Virginia

Year started in vet medicine: 2008
Years with practice: 8
Nominated by: Megan Cram

Why is Monika so awesome?

Monika walks in with a smile every morning and always puts her teammates, the pets, and the clients above everything else.

How does she go above and beyond?

Monika takes it upon herself to personally advocate for her teammates and she goes out of her way for each and every pet and owner that comes in the door.

In her own words:

Why do you love your job:
I am passionate about bringing joy to our clients, advocating for my teammates, and providing excellent service for both pets
and their owners.

Pets at home:
A Westie, Sir William Wallace, and a Scottie, Nora.

What brought you to the profession:
A passion for working with others and a love of pets.

Hobbies outside of work:
Decorating, reading, being a mother.

Favorite Celebrity:
Post Malone

Favorite book/TV show:
Parenthood

Photo courtesy of Pouncey Tract Veterinary Hospital

Nominate your employee of the month

Each month in Trends, we will spotlight a team member from an accredited practice. Does your team boast an outstanding veterinarian, veterinary technician, veterinary assistant, customer service representative, or kennel worker? Nominate your employee at aaha.org/EOTM, and you and your employee can win $500 in gift cards courtesy of CareCredit!*

*The Employee of the Month contest is administered by AAHA.

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