Due to an increase in recent call volume, wait times for inbound calls have been longer than usual.
Our members are very important to us as are their questions and inquiries.
We will get to your call as soon as we can; please email [email protected] at any time for additional assistance.

Protocol for hand hygiene using soap and water, or alcohol-based hand sanitizer

Hand Wash (Soap and Water)

Hand Rub (AHS)

Turn on water

Wet hands

Dispense appropriate amount of product directly onto hands
(e.g., 1–2 pumps from dispenser)

Dispense appropriate amount of product directly onto hands
(e.g., 1–2 pumps from dispenser)

Apply product to all surfaces of hands; min. 15 s contact time

  • Palms
  • Back of hands
  • Between fingers
  • Finger tips
  • Thumb and thumb web
  • ± Wrists

Apply product to all surfaces of hands; min. 15 s contact time

  • Palms
  • Back of hands
  • Between fingers
  • Finger tips
  • Thumb and thumb web
  • ± Wrists

Rinse all surfaces of hands with water

Dry hands thoroughly with single-use towel

Rub hands until dry

Turn water off, using drying towel to avoid direct contact with faucet handles (unless automatic faucet present)

Discard towel

TOTAL TIME: ~30–60 s

TOTAL TIME: ~20–30 s

AHS, alcohol-based hand sanitizer

These guidelines are supported by a generous educational grant from Virox Animal Health™.