AAHA Careers

Join our team

At AAHA, we have high standards—for our members and for ourselves. Our team embodies a people-first, team-centric approach to doing business.

We are dedicated to making a difference for veterinary professionals, their clients, and their patients. We are animal-lovers, do-gooders, eternal optimists, and forward-thinkers. We are dedicated to making a difference and celebrating our successes together as a team.

Our mission

  • Enhance the abilities of veterinarians to provide quality medical care to companion animals.
  • Enable veterinarians to successfully conduct their practices and maintain their facilities with high standards of excellence.
  • Meet the public's needs as they relate to the delivery of small animal veterinary medicine.

Our vision

We seek to lead the profession in the provision of the highest quality of care for companion animals by improving standards of care, championing accreditation, and supporting our member practices in all aspects of this pursuit.

Open Positions

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Accreditation Specialist

Elevate your career and make a difference in the veterinary profession

If you would like to grow your career and be a part of a national association that positively impacts the lives of pets and their owners, we would like to meet you!

Who we are:

We are the American Animal Hospital Association (AAHA). Our mission is to provide veterinary professionals with resources to deliver the best in companion-animal care and effectively manage their business. AAHA is respected internationally for our dedication to medical quality standards, professional development, and quality education programs.

What you’ll do:

  • Provide our members and prospective members with a world-class experience. You will play an integral role in discussing and interpreting the AAHA Standards of Accreditation with our members.
  • Collaborate with, guide, and support your remote team members throughout the AAHA accreditation evaluation process.
  • Participate in the creation and review of department SOPs, protocols, and processes. Your experience will be utilized regularly during the creation and review of the AAHA Standards of Accreditation. You will also have the opportunity to participate on official AAHA committees and task forces.

Who we’re looking for:

  • We are seeking someone who is passionate about veterinary medicine and has high personal standards.
  • At least three years of experience working as a CVT or CVPM is required.
  • Knowledge of the AAHA Standards of Accreditation and/or work experience in an AAHA-accredited practice is a big plus!
  • You must possess exceptional customer service skills, as well as:
    • Strong verbal and written communication skills
    • The ability to work well both independently and within a team environment
    • The ability to proactively seek new ideas for making our members’ experience seamless and stress-free
    • A positive “can do” attitude and the ability to contribute to a positive workplace culture

Why work for us:

Our team is comprised of industry experts and animal lovers who work hard to a build a strong, cohesive team. We are fully committed to the growth and development of each of our team members and offer competitive pay and benefits.

How to apply:

If you are interested in joining our team, please submit your resume. We look forwarding to speaking with you!

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Copywriter & Editor

Copywriter & Editor

The American Animal Hospital Association (AAHA) is looking for a creative Copywriter and thorough Editor to amplify our creative team’s talents. As Copywriter & Editor, you will make use of your writing skills to market, educate, and optimize the association’s brand voice through a variety of platforms.

Responsibilities:

  • Work closely with marketing department to uphold a consistent and compelling brand identity, voice, tone, and quality across all content platforms.
  • Research, develop, and write content about a variety of industry topics and association objectives for multiple platforms including, but not limited to web, email, magazine, video, blog, digital presentations, social media, and marketing materials.
  • Circulate drafts of written articles to appropriate in-house reviewers and edit stories to incorporate feedback.
  • Actively participate in creative brainstorming and collaborate with team members to develop original ideas and ways to repurpose existing content.
  • Edit and proofread association and contributed content for accuracy, grammar, spelling, consistency, and cohesiveness with AAHA Style Guide and the Chicago Manual of Style.
  • Contribute to upholding and maintaining the AAHA Style Guide.
  • Provide support for association website and/or social media upkeep as determined by the Digital Strategist.
  • Manage public relations, media relationships, and crisis communications.
  • Keep up to date with trends in the veterinary profession and develop an understanding of the needs of AAHA members.

Qualifications:

  • Familiar with design and marketing processes.
  • Skilled in writing for web, with a solid understanding of how-to best version written material for digital and print formats.
  • Experience copywriting and editing for 2+ years as part of a creative or marketing team.
  • Earned a Bachelor’s degree in writing, journalism, communications, or similar.
  • Experience in writing and editing according to the Chicago Manual of Style.
  • Experience with social media and content management systems.
  • Experience with project management systems.

Benefits we offer:

  • Health, Dental and Vision insurance options
  • Eligibility for 401(k) with company match
  • Flexible Spending Account for health and dependent care
  • Company paid life and disability insurance
  • Paid Time Off
  • A flexible work schedule that includes four work-from-home days each month
  • Community Service leave
  • Bring your dog (or well-behaved pet) to work
  • Staff wellness and social activities
  • Casual dress code

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Executive Assistant to the CEO

AAHA seeking an Executive Assistant to join our team!

You will provide high-level administrative support for our CEO. You will need excellent communication skills with a positive can-do attitude and minimum of 3 years’ experience as an Executive Assistant.

Who we are:

We are the American Animal Hospital Association (AAHA). We are dedicated to making a difference for veterinary professionals, their clients, and patients. Our team embodies a people-first, team-centric approach to doing business. 

Responsibilities:

  • Support and handle day-to-day administrative needs of the CEO
  • Prepare and manage communication, materials and meeting preparation for Board of Directors
  • Maintain manuals and documents, Board Books, Board roster, Board Policy Manual, Executive Division Statement of Procedures, and sequential list of Motions
  • Assist in preparation of budgets and assembly of Budget books
  • Create and maintain timeline for governance process
  • Administer veterinary practice guidelines with Corporate Relations
  • Arrange conference calls, meetings and events
  • Plan work-related travel
  • Assist the CEO and other members with member forums
  • Perform other function as may be assigned by the CEO, BOD, or Executive team
  • Some travel is required

Qualifications:

  • Minimum 3 years previous experience as an Executive Assistant
  • Excellent written, oral and presentation skills
  • Strong organizational skills and attention to detail
  • Self-motivated and ability to prioritize and manage multiple projects
  • Work collaboratively and thrive in a team environment
  • Experience exercising discretion, confidentiality, and professionalism
  • Skilled at using Microsoft Office programs (Word, Excel, PowerPoint, and Outlook)

Benefits we offer:

  • Health, Dental and Vision insurance options
  • Eligibility for 401(k) with company match
  • Flexible Spending Account for health and dependent care
  • Company paid life and disability insurance
  • Paid Time Off
  • A flexible work schedule that includes four work-from-home days each month
  • Community Service leave
  • Bring your dog (or well-behaved pet) to work
  • Staff wellness and social activities
  • Casual dress code

Submit my application

Graphic Designer

AAHA is seeking a Graphic Designer to join our team!  

Elevate your career and make a difference in the veterinary profession. If you would like to grow your career and be a part of a national association that positively impacts the lives of pets and their owners, we would like to meet you!

Who we are:

We are the American Animal Hospital Association (AAHA). We are dedicated to making a difference for veterinary professionals, their clients, and patients. Our team embodies a people-first, team-centric approach to doing business. 

Your tasks will include:

  • Create compelling designs that drive engagement and results
  • Present creative concepts based on project requirements
  • Review projects for accuracy, design consistency, and color quality
  • Collaborate with senior designer, project managers, copywriter, and stakeholders
  • Ensure deadlines are met and budgets are followed
  • Serve as a print buyer for projects, including bids, scheduling, and quality control of materials
  • Coordinate with outside vendors to send/receive files, pre-flight artwork, and resolve issues
  • Cultivate and foster expertise through continuing education and implementation of current design trends
  • Understand AAHA membership in relationship to the veterinary industry
  • Provide excellent customer service and contribute to a positive workplace culture

What we are looking for:

  • A team player that enjoys collaboration and brainstorming
  • An expert in design and marketing processes
  • Experience in production design with a solid understanding of upholding brand standards
  • Expert knowledge of Adobe InDesign, Photoshop, Illustrator, and Acrobat on a Mac platform
  • The ability to conceptualize and implement ideas with a strong foundation of design principles
  • An extensive understanding of offset and web press printing processes
  • A high level of attention to detail and accuracy
  • Excellent communication, organizational and problem-solving skills

Benefits we offer:

  • Health, Dental and Vision insurance options
  • Eligibility for 401(k) with company match
  • Flexible Spending Account for health and dependent care
  • Company paid life and disability insurance
  • Paid Time Off
  • A flexible work schedule that includes four work-from-home days each month
  • Community Service leave
  • Bring your dog (or well-behaved pet) to work
  • Staff wellness and social activities
  • Casual dress code

Submit my application

Veterinary Practice Consultant

The Practice Consultant conducts the onsite accreditation evaluation visits for AAHA-accredited and prospective hospital members. Additionally, consultants serve as ambassadors for AAHA, working to promote AAHA and AAHA accreditation across North America. Consultants possess excellent interpersonal skills, verbal and written communication skills, and are able to work effectively as a team member dedicated to providing an exceptional member experience. This position is a remote position requiring weekly travel.

DUTIES AND RESPONSIBILITIES:

  • Provide an exceptional member experience for AAHA-accredited members and prospective members:
    • Provide thorough, helpful and member friendly support, service, and communication; use independent judgment to resolve member inquiries, issues, and requests
    • Know, understand, discuss, and interpret the AAHA Standards of Accreditation and associated rationales, tips, and resource
    • Proactively drive ongoing recruitment and retention of accredited members through one-on-one relationship building
    • Be familiar with the content on aaha.org and effectively answer member and nonmember questions; guide them to content and resources as needed
    • Collaborate with other departments to meet member needs
  • Be knowledgeable about AAHA membership benefits and recommend them as appropriate to members including Affinity programs
  • Be familiar with AAHA initiatives, strategic goals, and marketing projects
  • Review member database information and update during every member interaction to ensure member data integrity
  • Work with accreditation specialists to conduct the accreditation evaluation visit for each hospital:
    • Conduct onsite accreditation evaluations in a manner that mentors members and prospective members toward continuous improvement
    • Manage assigned territory including evaluation schedules, recruitment activities, nonaccredited contacts, and onsite CE
    • Serve as an ambassador for AAHA and AAHA accreditation in the field
  • Work closely with teammates within Member Experience and throughout the association:
    • Partner with accreditation specialists to ensure member success
    • Participate in the creation and updating of the AAHA Standards of Accreditation through team meetings and accreditation in-services
    • Connect with members by attending national, regional, or local meetings
    • Review marketing articles and materials as requested
  • Volunteer for special staff projects and other AAHA deadlines as needed
  • Participate in official AAHA committees/teams/task forces as needed
  • Support member success across AAHA by contributing to an association-wide culture of member experience
  • Provide excellent customer service and contribute to positive workplace culture. A positive “can-do” attitude and strong communication skills are expected to work successfully with colleagues, leadership, members, and vendors
  • Ensure all personnel policies and procedures are followed
  • Perform other miscellaneous duties as requested by the Regional Field Manager, Member Experience

KNOWLEDGE, SKILLS, and ABILITIES:

  • Excellent command of both written and verbal communications.
  • Strong interpersonal and customer service skills.
  • Must be professionally conversant and well-groomed
  • Ability to work well independently as well as within a team environment.
  • Knowledge of MS Office (Word, Excel, Outlook); ability to learn new technology.
  • Knowledge of AAHA Standards of Accreditation and/or work experience in an AAHA-accredited veterinary practice a plus.
  • Must be able to set up a home office for necessary paperwork, follow-up reports, and communication with association staff and members.


JOB QUALIFICATIONS

  • AS/BS in veterinary technology or related field.
  • CVT, LVT, RVT, RAHT or CVPM.
  • 3+ years’ experience in the veterinary industry.
  • Previous management in veterinary practice preferred.


PHYSICAL REQUIREMENTS

  • Must be able to lift up to 20 pounds.
  • Must be able to travel by car/airplane.
  • Must be able to travel long distances (parking lots to airline terminals, for example), carrying luggage and business items such as laptop, camera, briefcase, files, etc.
  • Must be able to perform the evaluation work which requires moving throughout the practice and sometimes involving multiple floors (stairs) and long hours (12-14+ hours inclusive of travel).

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Interested in applying?

We'd love to hear from talented people like you! Email our Director of Human Resources & Facilities, Kimberly Adamson to hear more about any open position or submit an application. Please include which position you're interested in, in the Subject line of your email.

Submit my application