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AAHA Careers

Join our team

At AAHA, we have high standards—for our members and for ourselves. Our team embodies a people-first, team-centric approach to doing business.

We are dedicated to making a difference for veterinary professionals, their clients, and their patients. We are animal-lovers, do-gooders, eternal optimists, and forward-thinkers. We are dedicated to making a difference and celebrating our successes together as a team.

Our mission

  • Enhance the abilities of veterinarians to provide quality medical care to companion animals.
  • Enable veterinarians to successfully conduct their practices and maintain their facilities with high standards of excellence.
  • Meet the public's needs as they relate to the delivery of small animal veterinary medicine.

Our vision

We seek to lead the profession in the provision of the highest quality of care for companion animals by improving standards of care, championing accreditation, and supporting our member practices in all aspects of this pursuit.

Open Positions

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Director – People and Culture

Director – People and Culture

 

AAHA is looking to hire a Director – People and Culture to support our new Purpose: making continuous improvement simpler for all veterinary practices. As the Director – People and Culture, you will enable AAHA to identify, develop, and retain the best people that will help AAHA to achieve its goals. You will report directly to our Chief Executive Officer and work closely with our executive team and the broader company in designing and implementing our people-centered initiatives. 

Our Ideal Candidate 

As our ideal candidate, you have previous experience working in both strategy and operations. You understand the nuances of companies moving through strategic and cultural transitions and have built the underlying people processes and infrastructure. You are a clear communicator and know how to make the complex simple. You thrive on coaching, mentoring, and supporting others’ success. 

Key Responsibilities

  • Leadership: Build and manage a trusted People and Culture function that serves as an advisor, coach, and partner to employees, managers, and leaders throughout the organization.
  • People-centered: Manage the people needs across the organization, including payroll, benefits, and employee relations. Ensure compliance with federal, state, and local laws, as well as, industry best practices.
  • Process Improvement: Drive continuous improvement in our people operations in the areas of processes, systems, and workflow; ensure all the above is simple for people to use, supports the business as it scales, and maintains an eye toward efficiency. 
  • Employee Engagement: Be the champion for the employee experience. Build programs and processes that are supportive of that experience throughout the entire employee lifecycle.
  • Professional Development: Develop learning and development strategies for the employees of AAHA.
  • Diversity, Equity, and Inclusion: Lead an internal DE&I team to support the needs of employees and our members.

Expected Outcomes 

  • Build a world-class approach to people and culture that has an outsized company impact. Ensure support of both the short-term needs of the business and the longer-term strategic plan.
  • In partnership with the executive team, evolve AAHA’s culture to be clan oriented.
  • Ensure AAHA’s approach to talent management is holistic to support the broader organization in hitting company targets for growth and strategic plan implementation. 
  • Ensure personnel costs are on budget.

Must Have 

  • A positive attitude and a passion to learn. You understand that everything you do impacts our employees and, therefore, our customers.
  • Know-how to jump in and work well with people across a myriad of functions and levels.
  • You are successful in multiple roles: recruiter, culture ambassador, benefits administrator, and employee coach.
  • An eye for scalable solutions and a passion for technology and automation; you are always exploring new people operations systems solutions in pursuit of increased efficiency and effectiveness. Solve for the long term.
  • A deep desire to make the internal client, employee, and manager experience simpler, pleasant, and more productive. 
  • Experience building out and significantly improving the efficiency and efficacy of people operations.
  • Know-how to make the complex simple: a proven track record of taking complicated problems or complex projects and making them clear and simple.
  • An analytical mindset, the ability to use data to make decisions.
  • Discretion. You know how to maintain confidentiality, but also recognize what needs to be escalated.
  • Humble, self-aware, trustworthy, you treasure great colleagues and relationships and are committed to nurturing the culture of the team and company. 
  • No task is too small, and you keep cool under pressure when work volume is high.
  • Ability to adapt and adjust quickly.
  • Demonstrated ability work to well in the shared leadership of an executive team.
  • 5-7 years of progressive experience working in a People team and leading at least some aspect of the People Operations function.
  • Bachelor’s degree required.
  • Human Resources Degree &/or Certification required.

Nice to Have 

  • Progressive experience in associations.
  • Experience across multiple people operations functions.
  • Experience leading, managing, and working on company-wide diversity, equity, and inclusion initiatives.
  • Experience leading the selection and deployment of People Operations Systems and Tools (HRIS, Payroll, etc.).

Other Details

  • This role is a full-time, exempt position 
  • Starting salary range is $105,000-$115,000
  • This role will be eligible to participate in the following:
    • full employee benefits package
    • 401k contribution/match (6%) 
    • remote work

To apply please submit your resume and cover letter to [email protected] In your cover letter, please explain how this role fits into your career goals and experience.  

AAHA is an Equal Opportunity Employer committed to a diverse and inclusive workforce 

Apply Today

Practice Consultant (CVT, LVT, RVT, or CVPM Required)

PRACTICE CONSULTANT 

CVT, LVT, RVT, or CVPM Required

Starting Salary Range: $56,000 - $60,000 

Hourly / Non- Exempt / Remote 

Passionate about pets? Elevate your career and make a difference in the veterinary profession.  Join the AAHA team and help us help Veterinarians and Veterinary Teams!  If you’re looking to make a difference in pet-loving communities across the country and become a part of a national association that positively impacts the lives of pets and their owners, we would like to meet you!   

 

Who we are: 

We are the American Animal Hospital Association (AAHA), a non-profit association. Our mission is to provide veterinary professionals with resources to deliver the best in companion animal care and effectively manage their business. AAHA is respected internationally for its dedication to medical quality standards, professional development, and quality education programs.  

 

Why work for us: 

  • Our team consists of industry experts and animal lovers dedicated to fulfilling our vision of leading the profession in providing the highest quality of care for companion animals by improving the standard of care. 
  • We are fully committed to each of our team members' growth and development and offer competitive pay and benefits. 

 

What you’ll do: 

The Practice Consultant conducts in-person and virtual accreditation evaluation visits for AAHA-accredited and prospective hospital members.  This role also supports in-house activities and works closely with accredited veterinary hospital members daily to prepare for their accreditation evaluation.  Additionally, a Practice Consultant serves as an ambassador for AAHA, promoting AAHA and AAHA accreditation across North America. The Practice Consultant must possess excellent interpersonal skills, verbal and written communication skills, and work effectively as a team member dedicated to providing an exceptional member experience. This is a remote position requiring weekly travel (approximately 75%, except as travel restrictions apply).  

  • Provide an exceptional member experience for AAHA-accredited members and prospective members 
  • Provide thorough, helpful, and member-friendly support, service, and communication; use independent judgment to resolve member inquiries, issues, and requests. 
  • Know, understand, discuss, and interpret the AAHA Standards of Accreditation and associated rationales, tips, and resources. 
  • Complete in-person and virtual evaluations for existing and new members in a manner that mentors members and prospective members toward continuous improvement. 
  • Manage and maintain a flexible territory, including evaluation schedules, recruitment activities, nonaccredited contacts, and onsite CE. 
  • Proactively assist in the ongoing recruitment and retention of accredited members through one-on-one relationship building. 
  • Proactively encourage prospective members to become accredited. 
  • Support the accreditation evaluation process 
  • Guide and support members through the evaluation preparation process; contact practices regularly to ensure they are on track with preparations; assist with questions and resources; administer and track progress in self-evaluation tool. 
  • Communicate consistently and immediately with practices throughout the preparation process via phone, email, fax, website chat, and other communication channels. 
  • Document communication and interaction with members. 

 

Education/Job Qualifications: 

  • CVT, LVT, RVT, or CVPM required  
  • AS/BS in veterinary technology or related field is preferred 
  • 5+ years’ experience in the veterinary industry required; experience in an AAHA-accredited practice is highly desired 
  • Previous management in veterinary practice preferred 

 

Benefits we offer: 

  • Starting Salary Range:  $56,000 - $60,000 
  • Eligible to participate in an incentive bonus program 
  • Medical, Dental, and Vision insurance options, and Flexible Spending or Health Savings Accounts 
  • Company-paid Life and disability benefits and Voluntary Life options for employee, spouse, and dependents 
  • 401(k) with company match 
  • Company-paid life and disability insurance and EAP, Voluntary life and disability for employee, spouse, and dependents 
  • Paid Time Off and Holidays 
  • Community Service/Volunteerism leave 
  • Staff wellness and social activities 

 

How to apply: 

If you are interested in joining our team, please submit your resume and cover letter to AAHA’s Director of Member Experience:  [email protected] 

 

Talk to our team to find out more! 

 

AAHA is an Equal Opportunity Employer committed to a diverse and inclusive workforce 

 

Apply Today

Accreditation Specialist

ACCREDITATION SPECIALIST 

CVT, LVT, RVT, or CVPM Required 

Starting Salary Range: $38,500 - $40,000 

Hourly / Non- Exempt / Remote 

Passionate about pets? Elevate your career and make a difference in the veterinary profession.  Join the AAHA team and help us help Veterinarians and Veterinary Teams!  If you’re looking to make a difference in pet-loving communities across the country and become a part of a national association that positively impacts the lives of pets and their owners, we would like to meet you!   

 

Who we are: 

We are the American Animal Hospital Association (AAHA), a non-profit association. Our mission is to provide veterinary professionals with resources to deliver the best in companion animal care and effectively manage their business. AAHA is respected internationally for its dedication to medical quality standards, professional development, and quality education programs.  

 

Why work for us: 

  • Our team consists of industry experts and animal lovers dedicated to fulfilling our vision of leading the profession in providing the highest quality of care for companion animals by improving the standard of care. 
  • We are fully committed to each of our team members' growth and development and offer competitive pay and benefits. 

 

What you’ll do: 

The Accreditation Specialist works closely with accredited veterinary hospital members daily to prepare for their accreditation evaluation and provide critical support to practice consultants in the field and the entire evaluation and accreditation process. Specialists possess excellent verbal and written communication skills, effective organizational skills, and work effectively as a team member dedicated to providing an exceptional member experience, both internally and externally. 

  • Provide an exceptional member experience for AAHA-accredited members and prospective members. 
  • Provide thorough, helpful, and member friendly support, service, and communication; use independent judgment to resolve member inquiries, issues, and requests. 
  • Know, understand, discuss, and interpret the AAHA Standards of Accreditation and associated rationales, tips, and resources. 
  • Proactively assist in the ongoing recruitment and retention of accredited members through one-on-one relationship building. 
  • Proactively encourage prospective members to become accredited. 
  • Provide support to practice consultants in the field and support the accreditation evaluation process. 
  • Guide and support members through the evaluation preparation process; contact practices regularly to ensure they are on track with preparations; assist with questions and resources; administer and track progress in self-evaluation tool. 
  • Communicate consistently and immediately with practices throughout the preparation process via phone, email, fax, website chat, and other communication channels. 
  • Document communication and interaction with members. 
  • Support practice consultants through proactive and regular communication, teamwork, and the use of resources and technology. 
  • Work closely with teammates both in the department and throughout the association. 
  • Participate in the creation and review of department SOPs, protocols, and processes. 
  • Participate in the creation and updating of the AAHA Standards of Accreditation through team meetings 

 

Who we’re looking for: 

  • CVT, LVT, RVT, RAHT, or CVPM required 
  • AS/BS in veterinary technology or related field is preferred 
  • 3+ years’ experience as a veterinary technician or practice manager is required; experience in an AAHA-accredited practice is highly desired 

 

Benefits we offer: 

  • Starting Salary Range:  $38,500 - $40,000 
  • Eligible to participate in an incentive bonus program 
  • Medical, Dental and Vision insurance options, and Flexible Spending or Health Savings Accounts 
  • Company-paid Life and disability benefits and Voluntary Life options for employee, spouse, and dependents 
  • 401(k) with company match 
  • Company-paid life and disability insurance and EAP, Voluntary life and disability for employee, spouse, and dependents 
  • Paid Time Off and Holidays 
  • Community Service/Volunteerism leave 
  • Staff wellness and social activities 

 

How to apply: 

If you are interested in joining our team, please submit your resume and cover letter to AAHA’s Director of Member Experience:  [email protected] 

 

Talk to our team to find out more! 

 

AAHA is an Equal Opportunity Employer committed to a diverse and inclusive workforce 

Apply Today

Interested in applying?

We'd love to hear from talented people like you! Email our Director of Human Resources & Facilities, Kimberly Adamson to hear more about any open position or submit an application. Please include which position you're interested in, in the Subject line of your email.

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