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AAHA Careers

Join our team

At AAHA, we have high standards—for our members and for ourselves. Our team embodies a people-first, team-centric approach to doing business.

We are dedicated to making a difference for veterinary professionals, their clients, and their patients. We are animal-lovers, do-gooders, eternal optimists, and forward-thinkers. We are dedicated to making a difference and celebrating our successes together as a team.

Our mission

  • Enhance the abilities of veterinarians to provide quality medical care to companion animals.
  • Enable veterinarians to successfully conduct their practices and maintain their facilities with high standards of excellence.
  • Meet the public's needs as they relate to the delivery of small animal veterinary medicine.

Our vision

We seek to lead the profession in the provision of the highest quality of care for companion animals by improving standards of care, championing accreditation, and supporting our member practices in all aspects of this pursuit.

Open Positions

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Chief Value Officer (Chief Business Development Officer)

STARTING SALARY RANGE:  $165,000-$175,000

Passionate about pets? Join the AAHA team and help us make a difference in the veterinary profession! If you're looking to make a difference in pet-loving communities across the country and become a part of a national association that positively impacts the lives of pets and their owners, we want to meet you!  

Who we are:

We are the American Animal Hospital Association (AAHA), a non-profit association. We make continuous improvement simpler for veterinary practices. AAHA is respected internationally for its dedication to quality medical standards, professional development, and education programs. 

What you'll do:

The primary responsibility of the Chief Value Officer (aka Chief Business Development Officer) is keeping AAHA focused on defining, creating, and delivering value for its individual members and corporate partners. The Chief Value Officer will have internal and external facing responsibilities, ranging from overseeing sales, business, and partnership development to growing the value delivered to - and revenue derived from - individual members. The role includes creating new products and services that continuously enhance the value delivered to both individual members and corporate partners.

DUTIES AND RESPONSIBILITIES

  • Use qualitative and quantitative data to define the value AAHA must deliver to its individual members and corporate partners.
  • Translate AAHA's definition of value into new products, services, experiences, and business opportunities for AAHA individual members and corporate partners.
  • Develop a culture of value generation and continuous improvement for individual members and corporate partners across the organization.
  • Prioritize and execute projects that have the most significant opportunity to deliver impactful value to individual members and corporate partners.
  • Generate broad industry impact and revenue from the value AAHA creates.

Business Development & Strategic Alliances

  • General
  • Develops a high-performing AAHA business development team, including accreditation, direct sales, Veterinary Practice Network accreditation, and corporate partner sales. Manages and mentors the current sales and corporate partnership team, ensuring cross-collaboration within the association.
  • Creates the association's business development and sales strategies in line with AAHA's strategic plan.
  • Direct budget accountability for accreditation, direct sales, and corporate partner sales, including revenues derived from exhibits, advertising, sponsorship, group purchasing, savings programs, other sources of non-dues revenue, and departmental expenses, including sales bonus/commission structures.
  • Accreditation Sales
  • Responsible for AAHA's new direct sales team for accreditation and achieving new accreditation goals.
  • Develops relationships with corporate veterinary practice consolidators to build Veterinary Practice Network accreditation.
  • Corporate Partners
  • Leads strategic partnership and alliance program and growing third-party relationships that advance the association's mission.
  • Work with staff to prioritize, develop proposals and manage existing relationships.
  • Designs and manages the new product development process for corporate partners to develop new revenue streams for the association, while simultaneously expanding member benefits consistent with the organization's mission. Accountable for achieving all partner revenue goals.

Individual (Affiliate) Membership

  • Value Development
  • Provides comprehensive oversite and active development of the individual membership program, including the defining and regular evaluation and updating of the features of this member category to maximize value, growth, and engagement.
  • Works across all AAHA departments to ensure the elements that comprise individual membership maintain relevancy and continuously improve member value.
  • Management and Growth
  • Sets budget, pricing, and revenue targets for individual membership with Executive Team input.
  • In tandem with the Marketing team, creates strategic and tactical marketing and communication plans to actively grow individual membership categories.
  • Partners with Operations and other staff to develop appropriate information architecture essential to the access, management, and cross-functional use of data analytics for administrative and strategic insight.
  • Volunteers and Community
  • Responsible for defining, designing, developing, growing, and measuring AAHA's member community into a primary contributor of member value.
  • Accountable for defining, designing, developing, growing, and measuring AAHA's volunteer program as a source of the committee and Board participants, member-driven content and intellectual property, product co-creation, research, and membership value.

 

KNOWLEDGE AND SKILLS

  • Experience as an organizational leader, preferably in an association or not-for-profit business
  • Excellent inclusive leadership skills in developing opportunities for the Association
  • Solid financial acumen
  • Expert management skills in leading people and projects
  • Strong relationship-building skills
  • Excellent negotiation skills with a demonstrated ability to generate results and grow revenue
  • Ability to manage time, projects, and resources while developing and maintaining strong partner relationships
  • Proficient use of Microsoft Office Suite, spreadsheet, presentation, and other computer and project management software

 

EDUCATION AND JOB QUALIFICATIONS

  • 10-15 years of experience in corporate relations, business development, fundraising, strategic planning, and product development required, ideally in a member-based organization.
  • Senior-level experience in membership or marketing in a membership association or nonprofit organization is also required.
  • Experience with the veterinary pharmaceutical and other manufacturing/supplier industries is advantageous
  • Bachelor's Degree required. Master's Degree preferred.

 

Benefits we offer:

  • Starting Salary Range: $165,000 - $175,000
  • Eligible to participate in an incentive bonus program
  • Medical, Dental, and Vision insurance options, and Flexible Spending or Health Savings Accounts
  • Company-paid Life and disability benefits and Voluntary Life options for employee, spouse, and dependents
  • 401(k) with company match
  • Company-paid life and disability insurance and EAP, Voluntary life and disability for employee, spouse, and dependents
  • Paid Time Off and Holidays
  • Community Service/Volunteerism leave
  • Staff wellness and social activities

 

How to apply:

If you are interested in joining our team, please apply through AAHA’s website:  https://www.aaha.org/about-aaha/careers/ 

or submit your resume and cover letter to:  [email protected]

 

Talk to our team to find out more!

AAHA is an Equal Opportunity Employer committed to a diverse and inclusive workforce

APPLY NOW

Membership Sales Manager (outside sales representative)

Membership Sales Manager (outside sales representative)

Starting Salary Range:  $95,000 - $105,000 / Bonus eligible
(Salaried/Exempt)


Passionate about pets? Join the AAHA team and help us help Veterinarians!

If you’re looking to make a difference in pet loving communities across the country and become a part of a national association that positively impacts the lives of pets and their owners, we would like to meet you!  We are looking for an experienced sales manager.

Who we are:

We are the American Animal Hospital Association (AAHA), a non-profit association. Our mission is to provide veterinary professionals with resources to deliver the best in companion animal care and effectively manage their business. AAHA is respected internationally for our dedication to medical quality standards, professional development, and quality education programs.  

Why work for us:

  • Our team consists of industry experts and animal lovers who are dedicated to fulfilling our vision of leading the profession in providing the highest quality of care for companion animals by improving the standard of care.
  • We are fully committed to the growth and development of each of our team members and offer competitive pay, bonus program and benefits.

What you’ll do:

  • The Membership Sales Manager will assume sales activities, duties and responsibilities and serve as the primary contact for recruitment and growth of corporate and individual veterinary practices and relationships.
  • Research new sales prospects and be responsible for the initial contact and sale, ensuring proper handoff to the Member Experience team and territory as needed.
  • Conduct onsite and virtual recruitment and sales activities to bring new members into the association.
  • Proactively drive ongoing recruitment and retention of accredited members through one-on-one relationship building.
  • Cultivate new business leads at trade shows and conferences.
  • Work with the marketing team to develop the sales strategy and marketing plans, including objectives, budget, tactics, timelines, and revenue goals.
  • Provide exceptional customer service and member experience for AAHA-accredited members and prospective members.
  • Understand and discuss AAHA’s Standards of Accreditation and resources with members and prospective members.
  • Be knowledgeable about AAHA membership benefits and Member Savings Programs and make recommendations to members.
  • Understand business partner opportunities and sales needs for corporate practice accounts.
  • Support member success across AAHA by contributing to an association-wide culture of positive member experience.
  • This role has regular travel requirement of approximately 50% (except as travel restrictions apply).

Who we’re looking for:

  • Bachelor’s degree in business, marketing, or related field (MBA highly desirable)
  • Minimum 5 -10 years of proven sales in business-to-business sales 
  • Veterinary industry knowledgeable highly desirable 
  • Successful project and time management experience
  • Ability to understand and work with numeric and financial information
  • Must be able to perform in-person and virtual business sales and relationship management work

Benefits we offer:

  • Starting Salary Range: $95,000 - $105,000
  • Eligible to participate in an incentive bonus program
  • Medical, Dental and Vision insurance options, and FSA or HSA accounts
  • 401(k) with company match
  • Company-paid life and disability insurance and EAP, Voluntary life and disability for employee, spouse and dependents
  • Paid Time Off and Holidays
  • Community Service/Volunteerism leave
  • Staff wellness and social activities

How to apply:

If you are interested in joining our team, please submit your resume and cover letter to AAHA’s Director of Human Resources:  [email protected]

Talk to our team to find out more!

 

AAHA is an Equal Opportunity Employer committed to a diverse and inclusive workforce

Apply today

Practice Consultant (CVT, LVT, RVT, or CVPM Required)

PRACTICE CONSULTANT CVT, LVT, RVT, or CVPM Required

Starting Salary Range: $56,000 - $60,000
(Salaried/Exempt)

Passionate about pets? Elevate your career and make a difference in the veterinary profession.  Join the AAHA team and help us help Veterinarians and Veterinary Teams!  If you’re looking to make a difference in pet-loving communities across the country and become a part of a national association that positively impacts the lives of pets and their owners, we would like to meet you!  We are looking for an experienced sales manager.

Who we are:

We are the American Animal Hospital Association (AAHA), a non-profit association. Our mission is to provide veterinary professionals with resources to deliver the best in companion animal care and effectively manage their business. AAHA is respected internationally for its dedication to medical quality standards, professional development, and quality education programs. 

Why work for us:

  • Our team consists of industry experts and animal lovers dedicated to fulfilling our vision of leading the profession in providing the highest quality of care for companion animals by improving the standard of care.
  • We are fully committed to each of our team members' growth and development and offer competitive pay and benefits.

What you’ll do:

The Practice Consultant conducts in-person and virtual accreditation evaluation visits for AAHA-accredited and prospective hospital members.  This role also supports in-house activities and works closely with accredited veterinary hospital members daily to prepare for their accreditation evaluation.  Additionally, a Practice Consultant serves as an ambassador for AAHA, promoting AAHA and AAHA accreditation across North America. The Practice Consultant must possess excellent interpersonal skills, verbal and written communication skills, and work effectively as a team member dedicated to providing an exceptional member experience. This is a remote position requiring weekly travel (approximately 75%, except as travel restrictions apply). 

  • Provide an exceptional member experience for AAHA-accredited members and prospective members
    • Provide thorough, helpful, and member friendly support, service, and communication; use independent judgment to resolve member inquiries, issues, and requests.
    • Know, understand, discuss, and interpret the AAHA Standards of Accreditation and associated rationales, tips, and resources.
    • Complete in-person and virtual evaluations for existing and new members in a manner that mentors’ members and prospective members toward continuous improvement.
    • Manage and maintain a flexible territory, including evaluation schedules, recruitment activities, nonaccredited contacts, and onsite CE.
    • Proactively assist in the ongoing recruitment and retention of accredited members through one-on-one relationship building.
    • Proactively encourage prospective members to become accredited.
  • Support the accreditation evaluation process
    • Guide and support members through the evaluation preparation process; contact practices regularly to ensure they are on track with preparations; assist with questions and resources; administer and track progress in self-evaluation tool.
    • Communicate consistently and immediately with practices throughout the preparation process via phone, email, fax, website chat, and other communication channels.
    • Document communication and interaction with members.

Who we’re looking for:

  • CVT, LVT, RVT, or CVPM required 
  • AS/BS in veterinary technology or related field
  • 5+ years’ experience in the veterinary industry required; experience in an AAHA-accredited practice is highly desired
  • Previous management in veterinary practice preferred

Benefits we offer:

  • Starting Salary Range:  $56,000 - $60,000
  • Eligible to participate in an incentive bonus program
  • Medical, Dental, and Vision insurance options, and Flexible Spending or Health Savings Accounts
  • Company-paid Life and disability benefits and Voluntary Life options for employee, spouse, and dependents
  • 401(k) with company match
  • Company-paid life and disability insurance and EAP, Voluntary life and disability for employee, spouse, and dependents
  • Paid Time Off and Holidays
  • Community Service/Volunteerism leave
  • Staff wellness and social activities

 

How to apply:

If you are interested in joining our team, please apply through AAHA’s website: https://www.aaha.org/about-aaha/careers/ or submit your resume and cover letter to AAHA’s Director of Human Resources:  [email protected]

Talk to our team to find out more!

 

AAHA is an Equal Opportunity Employer committed to a diverse and inclusive workforce

 

Apply Today

Accreditation Specialist (CVT, LVT, RVT, or CVPM Required)

Accreditation Specialist CVT, LVT, RVT, or CVPM Required

Starting Salary Range: $38,500 - $40,000
(Hourly / Non- Exempt)

Passionate about pets? Elevate your career and make a difference in the veterinary profession.  Join the AAHA team and help us help Veterinarians and Veterinary Teams!  If you’re looking to make a difference in pet-loving communities across the country and become a part of a national association that positively impacts the lives of pets and their owners, we would like to meet you!  We are looking for an experienced sales manager.

Who we are:

We are the American Animal Hospital Association (AAHA), a non-profit association. Our mission is to provide veterinary professionals with resources to deliver the best in companion animal care and effectively manage their business. AAHA is respected internationally for its dedication to medical quality standards, professional development, and quality education programs. 

Why work for us:

  • Our team consists of industry experts and animal lovers dedicated to fulfilling our vision of leading the profession in providing the highest quality of care for companion animals by improving the standard of care.
  • We are fully committed to each of our team members' growth and development and offer competitive pay and benefits.

What you’ll do:

The Accreditation Specialist works closely with accredited veterinary hospital members daily to prepare for their accreditation evaluation and provide critical support to practice consultants in the field and the entire evaluation and accreditation process. Specialists possess excellent verbal and written communication skills, effective organizational skills, and work effectively as a team member dedicated to providing an exceptional member experience, both internally and externally.

  • Provide an exceptional member experience for AAHA-accredited members and prospective members.
    • Provide thorough, helpful, and member friendly support, service, and communication; use independent judgment to resolve member inquiries, issues, and requests.
    • Know, understand, discuss, and interpret the AAHA Standards of Accreditation and associated rationales, tips, and resources.
    • Proactively assist in the ongoing recruitment and retention of accredited members through one-on-one relationship building.
    • Proactively encourage prospective members to become accredited.
  • Provide support to practice consultants in the field and support the accreditation evaluation process.
    • Guide and support members through the evaluation preparation process; contact practices regularly to ensure they are on track with preparations; assist with questions and resources; administer and track progress in self-evaluation tool.
    • Communicate consistently and immediately with practices throughout the preparation process via phone, email, fax, website chat, and other communication channels.
    • Document communication and interaction with members.
    • Support practice consultants through proactive and regular communication, teamwork, and the use of resources and technology.
  • Work closely with teammates both in the department and throughout the association.
    • Participate in the creation and review of department SOPs, protocols, and processes.
    • Participate in the creation and updating of the AAHA Standards of Accreditation through team meetings

Who we’re looking for:

  • CVT, LVT, RVT, RAHT, or CVPM required
  • AS/BS in veterinary technology or related field is preferred
  • 3+ years’ experience as a veterinary technician or practice manager is required; experience in an AAHA-accredited practice is highly desired

Benefits we offer:

  • Starting Salary Range:  $38,500 - $40,000
  • Eligible to participate in an incentive bonus program
  • Medical, Dental and Vision insurance options, and Flexible Spending or Health Savings Accounts
  • Company-paid Life and disability benefits and Voluntary Life options for employee, spouse, and dependents
  • 401(k) with company match
  • Company-paid life and disability insurance and EAP, Voluntary life and disability for employee, spouse, and dependents
  • Paid Time Off and Holidays
  • Community Service/Volunteerism leave
  • Staff wellness and social activities

How to apply:

If you are interested in joining our team, please apply through AAHA’s website: https://www.aaha.org/about-aaha/careers/ or submit your resume and cover letter to AAHA’s Director of Human Resources:  [email protected]

Talk to our team to find out more!

AAHA is an Equal Opportunity Employer committed to a diverse and inclusive workforce

Apply Today

Regional Manager (CVT, LVT, RVT, RAHT, or CVPM strongly preferred)

Regional Manager – Member Experience

CVT, LVT, RVT, RAHT, or CVPM strongly preferred

Starting Salary Range:  $59,500 - $69,500 (Salaried/Exempt)


Passionate about pets? Join the AAHA team and help us help Veterinarians!
If you’re looking to make a difference in pet loving communities across the country and become a part of a national association that positively impacts the lives of pets and their owners, we would like to meet you!  

Who we are:

We are the American Animal Hospital Association (AAHA), a non-profit association. Our mission is to provide veterinary professionals with resources to deliver the best in companion animal care and effectively manage their business. AAHA is respected internationally for our dedication to medical quality standards, professional development, and quality education programs.  

Why work for us:

  • Our team consists of industry experts and animal lovers who are dedicated to fulfilling our vision of leading the profession in providing the highest quality of care for companion animals by improving the standard of care.
  • We are fully committed to the growth and development of each of our team members and offer competitive pay, bonus program and benefits.

What you’ll do:

  • The Regional Manager of our Member Experience Team is responsible for managing a team of veterinary practice consultants and accreditation specialists to provide exceptional member experience to veterinary practices. The position manages the onsite accreditation evaluation process and other activities related to the interaction and support of accredited members. The position may be based in Lakewood, Colorado at AAHA's headquarters or may work remotely. This role requires one-two weeks' travel each month (approximately 50%, except as travel restrictions apply) and may have intermittent, unexpected, and heavy requirements at times.

    • Manage veterinary accreditation activities:
    • Ensure consistency in member experience and brand identity in every member interaction
    • Encourage and ensure positive interactions with members during all contacts between AAHA staff and AAHA members, including, but not limited to onsite evaluations, educational programs, and conferences
    • Lead development and implementation of department SOPs, protocols, and processes
    • Serve as the internal expert resource on all things related to accreditation standards
    • Lead and supervise an exceptional team of practice consultants and accreditation specialists:
    • Attract and retain high potential individual contributors; set qualifications, interview, hire, and onboard direct reports
    • Assign projects, delegate, and manage workflows
    • Oversee training of staff in all key areas, including scheduling, onsite evaluations, standards interpretation, relationship building, product and service recommendations, recruitment, newsletter entries, and exceptional member experience
    • Track and report on member satisfaction and other metrics as required
    • Project Management
    • Ability to effectively use software to assist in planning and project management
    • Accurately scopes out length and difficulty of tasks and projects and breaks down work process steps 
    • Develops schedules and task/people assignments 
    • Evaluates results and measures performance against goals 

Who we’re looking for:

  • CVT, LVT, RVT, RAHT, or CVPM strongly preferred
  • AS/BS in veterinary technology or related field strongly preferred
  • 5+ years' experience in the veterinary industry required; experience in an AAHA-accredited practice is preferred 
  • 5+ years of leadership and management experience required, preferably in the veterinary practice

Benefits we offer:

  • Starting Salary Range: $59,000-$69,500
  • Eligible to participate in an incentive bonus program
  • Medical, Dental, and Vision insurance options, and Flexible Spending or Health Savings Accounts
  • Company-paid Life and disability benefits and Voluntary Life options for employee, spouse, and dependents
  • 401(k) with company match
  • Company-paid life and disability insurance and EAP, Voluntary life and disability for employee, spouse, and dependents
  • Paid Time Off and Holidays
  • Community Service/Volunteerism leave
  • Staff wellness and social activities

How to apply:

If you are interested in joining our team, please submit your resume and cover letter to AAHA’s Director of Human Resources:  [email protected]

Talk to our team to find out more!

AAHA is an Equal Opportunity Employer committed to a diverse and inclusive workforce

Apply Today

Interested in applying?

We'd love to hear from talented people like you! Email our Director of Human Resources & Facilities, Kimberly Adamson to hear more about any open position or submit an application. Please include which position you're interested in, in the Subject line of your email.

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