Meet Sarah Wolff, a general practice veterinarian, veterinary client experience consultant, and MBA candidate. She works to help veterinary leaders improve their clients’ experiences in the practice. “That means supporting individual practices, creating industry-wide resources, and speaking on how we package veterinary medicine so our clients can access and value it,” she said.
She shares content on ways for veterinary leaders to create systems that support veterinary teams and the work that they do and to embrace their own humanity. “Human connection is what makes this work meaningful, the relationships rewarding, and the business successful. In that order,” she said.
Wolff describes herself as an “oddball” who has found her people, and she wants to do everything she can to support them in the work that they do every day. She also values creativity and tenacity, values she said she inherited from her mother. “She taught me that our daily efforts can make the world a more beautiful place, physically and emotionally,” Wolff said. “Really, that belief underpins most of my life and choices.”
AAHA Board member Jenni Mitchell, DVM, points out that while psychological safety in the workplace is not a new concept, it has finally found its rightful place in veterinary medicine.
Karen Albano: AAHA/CareCredit Employee of the Month March 2026
Congratulations to Karen Albano, LVT, and Office Manager at The Animal Hospital in Slingerlands, N.Y., the March 2026 AAHA/CareCredit Employee of the Month!
Leveraging success through concurrent care: Integrating oncology and palliative medicine earlier in the cancer journey
By integrating hospice and palliative medicine earlier, alongside oncology rather than after it, veterinary practices can elevate standards of care, strengthen client relationships, and support their teams more sustainably. The future of veterinary oncology is not just longer lives, but better lives. Concurrent care helps make that future possible.