2015 AAHA Canine and Feline Behavior Management Guidelines
Benefits of low-stress handling
Veterinarians who understand that the examination experience can be stressful for their patients and who instead emphasize low-stress handling will increase their credibility with clients. Using behavior-centered patient handling techniques will enhance efficiency, increase client perception of compassion, increase client retention, and vastly improve the quality of patient care. Calmer patients pose fewer risks to themselves and human handlers. A less stressful workplace environment is best for everyone. Reducing fear in veterinary patients requires that the practice leadership make this approach a priority. The most progressive staff in the world cannot effect change if the leadership does not support it.