Culture & People

Veterinary professionals who engage in meaningful work are more likely to stay in their current position according to AAHA’s “Stay, Please” retention study.

Taking the time to build relationships with clients and teammates enables us to step in during a critical illness or emergency with the utmost confidence in our ability to do right by our patients.

Want to find special ways to show team appreciation? At K. Vet Animal Care, they adjust job roles to keep good people—and they work hard to have fun.

June is Pride month, and here at AAHA we are very proud to support all the efforts in our industry that move Diversity, Equity, Inclusion, and Belonging (DEIB) forward. To that end, this issue is devoted to those efforts.

This month’s prize winner is Monika Airas, Customer Care Representative Team Lead at Pouncey Tract Veterinary Hospital in Glen Allen, Virginia!

Vet med has reached a pivotal point where our previously tech-averse, predominantly privileged, white population of veterinary professionals is now becoming more diverse and tech-savvy, focused on self-care and wellbeing. It’s the perfect time to be in veterinary medicine because together, we are embracing change.

Connecting with clients for whom spoken English isn’t their primary language is difficult—sometimes even perilous—due to miscommunication over diagnoses, treatment options, risks, and costs. But, taking even small steps to bridge the language gap can make a big difference.

Teamwork is the top driver of retention in veterinary practices. Good teams are crucial to a successful practice – but what exactly does it mean to be a “good team”?

Mindful micro-breaks are an evidence-based approach to increasing your energy and cognitive function while at work. And they’ll even make you more resilient when navigating stress and conflict.

Josh Vaisman, MAPPCP, CCFP, shares how employee retention requires more than “golden handcuffs.” It takes a culture of mattering, empowerment, equity, and dignity.