Practice Management

Two former veterinary practice owners offered distinctive spins on selling their practices. Their business sale models kept their practices independent and now bring the profits to those who do the work: the employee-owners.

Companion animal veterinarians may encounter injured, sick and orphaned wildlife; this article provides information and guidance for those situations. It also provides resources for further research on the topic.

Knowing what factors matter most to those in clinical practice is an important first step, but to truly improve retention, leaders, owners, and other decision-makers must seek to understand how their team members define the factors that push them away or inspire them to stay. And that’s just what we did in Phase 2 of our Stay, Please retention study.

In the digital era, social media is key to communicating with others, advertising products and services, and even fostering relationships. Veterinary practices must implement thoughtful and strategic social media strategies to foster trust and strengthen connections with current clients, attract new clients (and team members), and create an engaging online presence.

On the surface, things look good financially with $41.4 billion expected to be spent in the U.S. this year on veterinary care and sales of pharmaceuticals and other products through veterinary clinics.

But a deeper dive reveals that amidst all this growth, veterinary practices are facing major financial challenges.

With more than two dozen pet insurance companies in North America, few veterinarians have the bandwidth to walk clients through all the options.  Enter: The pet insurance specialist. This is a designated team member who helps clients sort through insurance plans. And this could be a winning scenario for your clients, their pets, and your practice.

We know flexibility is important to those working in clinical practice, and we understand how to define it—but when it comes to making it a reality, flexibility may look different to one veterinary professional compared to another. To highlight the varying forms of flexibility that exist, we’ll talk to individuals who’ve found the right type of flexibility for their lives, as seen here with Stephanie Bowes, DVM, who found flexibility with her own mobile end-of-life practice.

This month, Labby answers questions regarding a practice that’s having issues with retention and shares some actionable steps you can take sooner rather than later to start addressing those issues.

What do pet parents truly value in a veterinary practice? And how can your AAHA accreditation help you meet their expectations while strengthening client trust and loyalty?

Our latest consumer research has uncovered eye-opening insights about pet owners’ perceptions, priorities, and misconceptions about veterinary care. Here, we dive into these findings and provide practical strategies for effectively communicating how AAHA accreditation directly benefits pets and their families.

Curious to know the top 10 things that cat owners called the Pet Poison Helpline about in 2024? From lilies to amphetamines, the list highlights the most common things cat owners frantically called about.