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Veterinary Voices: Carol Hurst
head shot of Carol Hurst with teal Veterinary Voices logo

Culture and People

Veterinary Voices: Carol Hurst

Meet Carol Hurst, a veterinary leadership consultant, speaker, and content creator who has a passion for supporting client service representatives (CSRs) as they grow in their roles. Her content across different platforms ranges from relaxed and personal to industry resources and educational insights, all aimed at inspiring leadership skills and promoting personal and professional wellbeing among veterinary professionals. To accomplish this, she covers everything from communication, empathy, conflict resolution, scheduling, compliance, and delivering a strong client experience. “I’m especially passionate about building systems and people,” she said. “Wherever the need is, I’m eager to contribute.”

 

 

Housing insecurity and the human-animal bond
petting dog and cat

Culture and People

Housing insecurity and the human-animal bond

In veterinary medicine, the importance of the human-animal bond is often discussed in terms of trust, compliance, behavior, and welfare. Housing has, unfortunately, not been prioritized in these conversations, and housing insecurity can very easily lead to the breaking of the human-animal bond as families are forced to choose between safe shelter and their beloved pet.

It’s important to understand that this is not a fringe issue. It is at the core of animal welfare and public health, and veterinarians are fundamental to the solution.

Longhorned ticks: What to know
Longhorned tick

Client Communication

Longhorned ticks: What to know

The longhorned tick has been in the news recently as a rapidly spreading invasive species. Your clients have questions, but how concerned should they really be?

View from the Board: The joy and journey of veterinary medicine
View from the Board

Culture and People

View from the Board: The joy and journey of veterinary medicine

Working as a veterinary professional isn’t just about cuddling puppies and scratching behind fuzzy ears, although that part is definitely a bonus.

Employee of the Month: Jodi Aughenbaugh
EOTM winner July 2025

Culture and People

Employee of the Month: Jodi Aughenbaugh

Congratulations to Jodi Aughenbaugh, Operations Manager at Memorial Animal Hospital in Kent, Ohio, the July 2025 AAHA/CareCredit Employee of the Month!

Go to the AAHA Site