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Practical advice from a veterinary technician and dog trainer on getting your clients through the pain points of adopting a new dog.

Knowing what factors matter most to those in clinical practice is an important first step, but to truly improve retention, leaders, owners, and other decision-makers must seek to understand how their team members define the factors that push them away or inspire them to stay. And that’s just what we did in Phase 2 of our Stay, Please retention study.

In the digital era, social media is key to communicating with others, advertising products and services, and even fostering relationships. Veterinary practices must implement thoughtful and strategic social media strategies to foster trust and strengthen connections with current clients, attract new clients (and team members), and create an engaging online presence.

When it comes to implementing AI tools, like scribes and radiology, to your practice, are you clear on the problems you’re trying to solve? How about goals you hope to achieve?

In this interview with Jules Benson, BVSc, MRCVS, and Phil Richmond, DVM, CAPP, CPHSA, CCFP, discover why focusing solely on the immediate impact to your bottom line could cause you to miss the bigger picture—and why a clear understanding of the team’s wellbeing could help guide you on the best use of these tools.

On the surface, things look good financially with $41.4 billion expected to be spent in the U.S. this year on veterinary care and sales of pharmaceuticals and other products through veterinary clinics.

But a deeper dive reveals that amidst all this growth, veterinary practices are facing major financial challenges.

Whether or not a veterinary oncologist is involved, there are many ways in which general practice veterinary teams continue to be an essential part of their patient’s cancer care. Here’s what one oncologist wants you to know about cancer care in general practice.

With more than two dozen pet insurance companies in North America, few veterinarians have the bandwidth to walk clients through all the options.  Enter: The pet insurance specialist. This is a designated team member who helps clients sort through insurance plans. And this could be a winning scenario for your clients, their pets, and your practice.

Genetic testing for companion animals has come a long way from simply determining breed makeup…although that’s still an important and commonly used application. Get expert insight on some of the other ways genetic testing can improve animal health and while learning essential considerations for interpreting results with caution.

From the SOAP Box is the newest podcast from AAHA! Join our host Dr. Emily Singler every other week as we chat with an array of amazing guests! You can listen on Spotify, YouTube, and AAHA’s LMS.

April is recognized as National Heartworm Awareness Month. We’ve put together a list of resources offered by AAHA and others to brush up on the latest information around heartworm.