Central Line: The AAHA Podcast

Episode 19: Telehealth Increases Accessibility - and Visibility – of Veterinary Care
Episode 18: What Can We Learn from Pilots? Rethinking Veterinary Training and Risk Mitigation
Episode 17: Should We Have a Client Code of Conduct?
Episode 16: How Can We Treat Chronic Problems in Pets We Don’t See?
Episode 15: How Well Do Clients Understand Written Instructions?
Episode 14: Helping Teams Find Their Why
Episode 13: Making Hard Things Easy to Talk About
Episode 12: Talking to Clients about Science
Episode 11: Mindfulness for People Who Hate that Word
Episode 10: What Are (or Aren’t) Clients Hearing When You Talk?
Episode 9: Combine Technology with Focused Face Time for Better Client Bonding
Episode 8: Gems from the Guidelines: Working with Working Dogs
Episode 7: Systemic Change in Veterinary Medicine: Be the Tail That Wags the Dog
Episode 6: This One’s for the CSRs (and Anyone Else Who Talks to People)
Episode 5: Front Desks, Facebook, and Five-Week Waits: Marketing When We’re Really Busy
Episode 4: Veterinary Visionaries: Helping Us Help Ourselves
Episode 3: Empowering Veterinary Technicians to Advocate for Their Patients – and Themselves
Episode 2: Beating the Bad Review Blues