Trends COVID-19 resources
Free COVID-19 resources from Trends
The veterinary profession is facing unprecedented challenges in the face of the COVID-19 pandemic. AAHA’s Trends is providing free access to articles that might help as we all navigate managing a practice in a shifting landscape.
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Marketing Connected Care: Get Clients On Board Now to Keep Them Coming Back
At the beginning of this year, many pet owners may have been unaware of the terms virtual care , telehealth , or connected care . But thanks to the global coronavirus pandemic, they certainly are aware of these services now. That’s significant because while telemedicine is being widely adopted in the human health care model, it’s been slower to catch on in the veterinary world because of difficulty of negotiating the Veterinary Client Patient Relationship (VCPR), which mandates that veterinarians can’t diagnose or prescribe via electronic means unless they’ve previously seen the patient in the flesh. -
Flexible Work Schedules: Alternative Workweeks Can Benefit Both Practice and Employees
A growing number of animal hospitals are embracing alternative workweeks, also called compressed workweeks, as a benefit for employees—and to boost productivity and staff retention. Especially important in this unprecedented time! -
In the Clear: Biosecurity in the Spotlight
Many nosocomial or hospital-acquired infections (HAIs) go unnoticed, according to the 2018 AAHA Infection Control, Prevention, and Biosecurity (ICPB) Guidelines . -
Getting the Message Out: How You Can Recruit Clients for Biosecurity Defenses
With the publication of the 2018 AAHA Infection Control, Prevention, and Biosecurity Guidelines , hospitals are working hard to up their game to detect and limit any pathogen’s entry into or transmission within their domains. But how can they recruit their clients into the effort? -
Recognizing Burden Transfer: Is the Stress of Burdened Clients Affecting You? Learn What You Can Do
Your client is stressed by the challenges of caring for their ailing pet. But what if their stress turns outward and they call frequently, get angry, or are demanding, anxious, or indecisive? What can you do? How do you react? -
More Ways to Pay: How Expanding Payment Options for Your Clients Is Good Business
Offering multiple payment options to clients can help forge stronger relationships, create a more profitable and efficient business, and ultimately let you focus on providing quality veterinary care. This article discusses the various ways clients can pay, including pet insurance, wellness plans, nonprofit programs, and payment plans. -
2019 Preventive Care Virtual Roundtable
The definition of preventive care has greatly expanded in recent years. With vast improvements in veterinary medical science, many conditions and diseases can be detected early, treated, and sometimes prevented. We’ve assembled an esteemed group of consultants, practitioners, and specialists to participate in this virtual roundtable discussion on preventive care.