AAHA Benchmarking

The American Animal Hospital Association (AAHA) has partnered with a leading technology company, Petabyte Technology, to bring the veterinary medicine space what will be the first true, live benchmarking product available on the market, beginning in the third quarter of 2022.

And, since these products are offered by AAHA, a nonprofit organization and the only organization accrediting companion animal hospitals and practices in the U.S. and Canada, you can trust that we are focused on improving the profession and elevating pet care. As a nonprofit whose aim is to simplify the journey to excellence for the veterinary profession, AAHA leadership provides third-party neutral assurance to participating practices that their data is safe, secure, and ultimately, owned at the practice level.

Having good data is critical for veterinary practices. "In order to make decisions that have the most impact on clinical care and operational performance, hospitals must regularly access and evaluate key data through benchmarking."

P. Adam Hechko, DVM
North Royalton Animal Hospital, Royalton, OH
President, AAHA Board of Directors

The Products

AAHA Benchmarking, developed by Petabyte Technology, is the first ever digital tool that uses live practice information management system (PIMS) data and advanced benchmarking analytics to compare practice performance insights to the broader veterinary space.AAHA Benchmarking Dashboard

AAHA Benchmarking uses algorithmic analysis to automatically standardize, aggregate, and analyze PIMS data. As a tech leader in analyzing and standardizing data at scale, Petabyte Technology harnesses the power of community data to improve pet care and business success for individual practices while raising the bar for industry-wide veterinary excellence.

Our secure, cloud-based platform will be available in the third quarter of 2022. Access dozens of different reports across these categories, including:

  • Sales: sales revenue summary, transaction growth, ACT growth
  • Producer performance: producer sales revenue and transaction growth, producer average client transaction (ACT) growth
  • Opportunity: new client transactions, client bonding rate
  • Trends in medicine: patient visit transactions, average annual patient visit count

You can dig deep into the results by location, practice type, visit type, and so much more.

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Learn how you can be a practice management hero:

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AAHA Benchmarking Lite

This no-cost version of AAHA Benchmarking will be available to the full AAHA membership in late August, thanks in part to support from Merck Animal Health. Member dues will cover the rest of the cost; members will receive all 16 reports. 

Free for AAHA members

AAHA Benchmarking+

AAHA Benchmarking+ will be available in the third quarter of 2022 to the entire veterinary community for a monthly subscription fee with a substantial discount for AAHA members.

This product allows you to filter the 16 reports by location, practice size, and much, much more. You'll be able to easily see how your own
practice stacks up in these four categories and explore all 16 reports with our visual dashboards

To access this product, we will connect your PIMS (we currently connect with more than 20 practice information management systems) to the Petabyte tool to provide live data and insights. Your practice can be up and running in days.

$65/month for AAHA members // $120/month for non-members (plus a $1,000 setup fee for non-members)

AAHA Benchmarking + Petabyte Analytics

Want to dive even deeper into the numbers and get advanced filters? For an additional monthly subscription fee you'll be able to benchmark dozen more critical data points, such as item sales (top 10 items and by producer), forward booking rate, client compliance rate, cancellation and no-show rates, and much more.

$223/month for AAHA members // $320/month for non-members (plus a $1,000 setup fee for non-members)

AAHA Standards: Raising the bar for the profession

AAHA Benchmarking uses the AAHA Chart of Accounts and the AAHA's Problem and Diagnosis Terms (which are mapped to SNOMED) to normalize and standardize data. Practices don't need to be using these terms in their own PIMS for the system to work, however.

“Although The AAHA Diagnostic Terms and Codes have been around for the last 20 years, the wide variety of PIMS systems have made it difficult to establish industry-wide consistency and use these terms the way they were designed to be used,” says Garth Jordan, CEO of AAHA. “That’s why our partnership with Petabyte is so important. They’ve found a way to standardize despite the PIMS. And with standardized coding at the heart of this tool, AAHA Benchmarking will go a long way in helping practices assess business and medical operations to then make necessary changes. We’re excited to be able to provide that, not just for AAHA members, but for the entire profession.”

Our partners in data

A passion for data standards, an unwavering commitment to the veterinary industry, and a love for pets—that’s what brought American Animal Hospital Association (AAHA) and Petabyte Technology together.

“Petabyte takes any number of practices with our tenured technology and turns their data into the industry’s single source of truth,” explains Kim Fish, VP of Veterinary Strategy at Petabyte Technology. “Even simple things make a difference, like knowing that 'Limes disease’ means ‘Lyme disease’. With deep standardized data we can help clinics recuperate lost revenue by looking at things like ACT inconsistencies and producer performance to determine revenue gaps. The varied naming, PIMS, and idiosyncrasies we ingest takes real technical magic to overcome,” says Fish.

Read the press release about the AAHA/Petabyte partnership. 

Good data is now accessible

Good, clean data is at the heart of what we do. Standardizing and normalizing the data in your PIMS minimizes errors and maximizes the opportunity to fill in the gaps financially, operationally, and medically.

Data standards, standardization, and normalization can be confusing or scary concepts tackle on your own. Together with Petabyte and AAHA, you get a veterinary tool that simplifies things with clear reports and visualizations instead of endless spreadsheets.

Get a sneak peek

Learn how you can be a practice management hero:

Reserve my demo time

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