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April 21, 2020

Adjust inventory to account for supply chain disruptions

The COVID-19 situation is stressing various supply chains. Adjustments to inventory management, especially for SKUs needed for caring for animals, will be critical for the foreseeable future. Animal Health Digest founder Kirk Augustine has helped develop and teach inventory management curricula for veterinary teams. He created a short inventory management paper to help animal health personnel adjust inventories to prepare for supply chain issues.

May 05, 2020

Reframing fears during the COVID-19 uncertainties

Brian Pennie reprises the circle tool from Steven Covey’s 7 Habits of Highly Effective People for us. Here are a few of his statements from the article. Every situation can be divided into two circles: the circle of . . .  

May 01, 2020

Prepared to keep caring in uncertain times

As the situation with COVID-19 (coronavirus) continues to evolve, it may feel like a roller coaster as you work to add precautionary measures and stretch resources for care.In this environment of safe distancing and new ways of working, collecting payment raises additional concerns.

May 26, 2020

How HR is writing the book on coronavius

In this story, human resources consultant Jason Averbook discusses three normal personnel processes—onboarding, performance, and governance—and explores how they’re changing.

June 01, 2020

Prepared to keep caring with healthy cost conversations

Due to the coronavirus (COVID-19), economic uncertainty and concerns about cost of care are now the focus for many of your clients. Being proactive in communicating with clients about cost and payment options can help build trust, earn loyalty, and strengthen your relationships.

September 01, 2020

The unique opportunities COVID-19 has created for animal hospitals

For animal hospitals across the country, the coronavirus crisis put an abrupt stop to “pet care as usual.” Although many veterinary care centers are navigating significant challenges, this uncertain time has also created new opportunities. 

December 01, 2020

Measuring ROI during a pandemic

COVID-19 forced many veterinary practices to pivot in terms of how to operate and where to invest time and resources. Evaluating your results can help you determine which of your efforts are worth continuing and which you should retire.

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