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February 28, 2019

The itchy dog: Short- and long-term approaches to allergy

A recent survey of veterinarians revealed mixed results regarding current trends in diagnosis and treatment of atopic dermatitis (AD) in dogs. The good news is that newer antipruritics (e.g., oclacitinib, lokivetmab) are improving patient comfort and changing the way more than three-quarters (78.7%) of veterinarians are diagnosing, managing, and treating atopic dogs. The survey also revealed bad news, however.

January 29, 2019

Are your preventive healthcare guidelines as good as they can be? Make sure with these free online tools

Developed jointly by AAHA and the American Veterinary Medical Association (AVMA), these preventive healthcare guidelines provide information for the practice team on preventive healthcare for feline and canine patients. The one-page, double-sided guidelines are easy to download and can be used as a template for creating your practice’s own customized guidelines. Already have guidelines in place? Then use these tools to do a side-by-side comparison and see how your guidelines stack up.

January 22, 2019

Better ways to say, “You screwed up”

Whether you’re interacting with a brand-new hire, a peer, a direct report or even your boss, needing to tell someone they messed up is always awkward. Fortunately, there are a few phrases you can lean on without being totally brutal.

January 15, 2019

Are you the champion your practice needs? You’ll find the answer in this special workbook

Preventive Healthcare is an important part of your commitment to quality care for your patients. But, at any busy practice, preventive healthcare can get lost in the non-stop action of a regular day. Sometimes it takes a talented champion within the practice team to keep preventive healthcare a priority within your clinic.That champion can be you.

December 18, 2018

126,576 formerly inactive clients prove this email reminder program really works

Two years ago, Partners for Healthy Pets (PHP) partnered with Vetstreet, a leading provider of veterinary marketing solutions, to develop the Inactive Client Program, a client-centric email reminder program to reengage inactive pet owners. The new program targeted pet owners whose pets had not been seen by a veterinary practice for 14 months or longer. 1,612 practices enrolled.

December 04, 2018

Bring back inactive clients with an email reminder program that’s proven to work

Two years ago, Partners for Healthy Pets (PHP) partnered with Vetstreet, a leading provider of veterinary marketing solutions, to develop the Inactive Client Program, a client-centric email reminder program to reengage inactive pet owners. The new program targeted pet owners whose pets had not been seen by a veterinary practice for 14 months or longer.

November 05, 2018

Forward booking works. Here’s proof

Is your practice forward booking? Forward booking simply means scheduling all patients’ future appointments directly following their current visit—before they leave the practice. This includes booking appointments for medical progress exams and for preventive healthcare exams.

October 31, 2018

A smart approach for safer imaging: Lower the dose

Radiography is vital to the best practice of veterinary medicine because it enables the detection, understanding, and treatment of a variety of health issues. Accompanying these benefits, however, are risk factors associated with radiation exposure, which every veterinary professional should take to heart. To help raise awareness of radiation safety best practices, IDEXX Laboratories collaborated with the National Association of Veterinary Technicians

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