Search Results for “surgery”

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January 20, 2009

NAVC economic sessions offer predictions, advice

Half of veterinarians participating in a survey this week said they expect to cut staff hours in an effort to save jobs during 2009. The survey was conducted during a symposium on economic issues and the recession at the North American Veterinary Conference in Orlando, Fla. Student debt, economic forecasts, and lessons from a multi-practice owner weathering the recession in the long-struggling Midwest were also front-and-center at the conference.

February 27, 2023

Vet Teams IRL: Gustavo Carerra

In the Vet Teams IRL series, we meet V eterinary A ssistant Gustavo Carerra at Bronx Veterinary Center in New York City.

May 26, 2023

The important lesson I learned from a one-star review

We can't always control what people say about our practices online. Everyone loves reading positive feedback, but negative reviews can be tough to deal with. It's important to know how to handle negative feedback professionally—but how?

August 12, 2014

Veterinary Innovation Challenge asks students to indulge their entrepreneurial sides

To Nikhil Joshi, the veterinary industry is full of endless possibilities for entrepreneurial veterinary students who have big ideas and the ambition to develop those ideas into businesses. The opportunity to drive growth in the veterinary industry through entrepreneurship is why Joshi, a student in the University of Pennsylvania School of Veterinary Medicine class of 2015, worked with other veterinary and business students to create the inaugural 2014 Veterinary Innovation Challenge.

June 23, 2009

What’s new in cancer research?

The field of veterinary oncology has advanced greatly in the last several years, and there have been some exciting developments in this area. NEWStat asked some of the top veterinary oncologists around the country what they thought were the most interesting and noteworthy recent developments in animal cancer research, as well as some of the studies they are involved with.

March 31, 2009

Weathering the storm: How practices are coping with the recession

Emergency and acute care are on the rise as clients try to save money by postponing care for ill pets, according to practice managers and owners who participated in a series of discussion groups on "Weathering the Recession" at the AAHA Yearly Conference last week. Veterinarians reported fewer visits but higher average transaction costs as a result of clients attempts to control spending on pet care. Practices’ individual economic situations varied, but many reported that people in their areas were fearful of losing their jobs and of spending money. Local layoffs from major employers had an impact on some practices. Not everyone was feeling a slowdown in business, but those who were described the various ways they are trying to get clients to stick with their practice.

July 22, 2008

Disclosing errors: Careful preparation can win clients’ trust

When a medical error leads to an “adverse outcome,” the veterinarian needs to take some steps right away. Obviously, the doctor should first tend to the patient’s immediate clinical care. Then, he or she should develop a clear picture of what happened, and, while recognizing his or her own emotions and needs about the incident, prepare for discussion with the client. Careful preparation begins with verifying what went wrong and what steps will be taken to prevent the error’s recurrence. More important, it involves anticipating and devising an empathetic response to the client’s emotional reaction—and apologizing forthrightly for committing the error. Veterinarians will experience greatest success with clients if they take the time to think through and plan the conversation they will have to explain and apologize for the error, according to Kathleen Bonvicini, EdD, MPH, associate director for education and research at the New Haven, Conn.-based Institute for Healthcare Communication.

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