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Christine Corcoran, customer service representative at Cary Street Veterinary Hospital in Richmond, Virginia, makes every client and team member feel consistently valued, appreciated, and supported.

When used properly and authentically, diversity marketing can garner more business by appealing to all demographics, including those who might not otherwise find your business.

Using custom orthotics to treat a golden retriever with a CCL tear.

News briefs from across the industry and beyond. This month’s articles include: AVMA awards veterinarians, dogs and stress, heartworm likely above average this year, canine cancer studies receive funding, new JAVMA editor, new zoonotic threat potential tool, WSAVA Oncology group, FDA approves import of canine heart drug, COVID tax break, cats sit in squares for science.

In the maelstrom that has been the pandemic, many veterinary practices have been bursting at the seams with business. But did they dare expand during such an unsettled time? Practice owners and building professionals offered their thoughts about construction in a time of uncertainty.

As we look back at how we overcame some of the challenges of the pandemic—focusing on masks and social distancing and enhanced wiping of counters and doorknobs—it is easy to forget about all the other things that could hurt us on the job.

Dream team Candi McKinley and Mandi Neal always come to work with a positive attitude and compassion for others. 

The nonprofit ZooTampa at Lowry park in Tampa, Florida, is home to more than 1,300 animals on 65 acres and has approximately one million visitors each year. It is also the only AAHA-accredited zoo hospital in the world. It’s cutting-edge veterinary facilities allow the zoo’s staff to care for panthers, manatees, elephants, and other zoo animals.