It’s a stressful time at many veterinary hospitals as they struggle with shortages of veterinarians and professional staff. Making the most of their credentialed technicians can go a long way to easing the stress and helping the bottom line.
Executive Summary of the latest guidance from AAHA
AAHA President Margot K. Vahrenwald, DVM, CVJ, digs into the stresses and opportunities of tough behavior cases, and the AAHA Community tackles the question of whether practices should share AAHA’s mandatory standards with clients.
Is lack of compliance bugging you?
AAHA President-elect Mark Thompson DVM, MBA, CCRP, shares how he learned that vets are people helping pets, but also people. AAHA Community asks: Do you charge for online prescription requests?
AAHA treasurer Dermot Jevens, MVB, DACVS, discusses the importance of having a team that is well-prepared to face any type of emergency or disaster. AAHA Community discusses the best ways to handle inactive clients and pets.
AAHA director Cheryl Smith, CVPM, weighs in on the challenges of recruitment and the need to encourage technicians’ professional development. AAHA Community asks how to re-assign caseloads after a veterinarian leaves the practice.
Adam Hechko, DVM, AAHA’s immediate past president, talks about the challenges of staffing and recruitment. The Community answers the question of how you handle a scared or skittish patient.
Lynn Happel, DVM, AAHA board member, talks about the challenges of staffing and recruitment. The Community gives advice on being a new veterinary assistant.
