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Notebook: November 2021

News briefs from across the industry and beyond. This month’s articles include: Packaged Facts report; AVMA hookworm update; How a dog with a giant tongue was saved by a veterinary surgeon; NutriSense poll; Raw dog food dangers; Kansas State $3.7 million grant; Is my dog right- or left-pawed; FDA issues warning letter; Cats prefer to free feed

The Growing Role of Teletriage

Teletriage is a process in telehealth, where the severity of a patient's condition is determined via phone call, video meeting, or even text chat. Using teletriage methods can help improve care and ease the burden on your staff and practice. 

Serving Those Who Serve

Does your practice treat working dogs? From police K9s to guide dogs for people who are blind, these special patients can present unique challenges and rewards for veterinary teams.

Pain Management Case of the Month: Harley

An  8-year -old male neutered Tibetan terrier, 17 kg, was presented to the family veterinarian for lethargy and ataxia for the past two days. Harley had previously seen another vet when his owners were at their cottage, who prescribed meloxicam and gabapentin, unknown dosages. His owner reported that Harley had not had a bowel movement in two days.

Notebook: May 2022

News briefs from across the industry and beyond. This month's articles include: AVMA Provides Workplace Wellbeing Certificate Program Pet Ownership Can Boost Brain Power Five Trends to Watch in Pet Care and Products and more!

Serving Seniors

Pet ownership among seniors is also on the rise. Yet while many older Americans enjoy having pets and reap the health benefits of compassion animals, the reality is that caring for a pet can become more challenging with age.

Client Service Communication

Much has been said of the challenges veterinarians and veterinary technicians have faced during the pandemic, but little has been said about the customer service representative (CSR) team members who face a daily onslaught of problematic clients. They are cursed at, berated, hung up on, and sometimes physically threated when clients don’t get their way.

June 15, 2022

Trends sneak preview: Serving Seniors

Pet ownership among seniors is also on the rise. Yet while many older Americans enjoy having pets and reap the health benefits of compassion animals, the reality is that caring for a pet can become more challenging with age.

July 26, 2018

TRENDS IN YOUR INBOX: All labs tests are not created equal

Each month in NEWStat, we will highlight an article from the upcoming issue of Trends magazine. Laboratory services provided at veterinary hospitals continue to evolve. Just look at the changes over the last 40 years: Parvo used to be identified by clinical signs and nearly absent white cell count, and red blood cell counts were done by a human (using a hemocytometer). Now, blood samples are simply placed into a piece of equipment to produce the counts. Evolution can be a good thing. New tests are being developed for old diseases, and new diseases are requiring new tests. The way diagnostic lab services are provided is evolving, and it is not slowing down.

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