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Navigating the Waters of Staff Retention

Hospital leadership has the biggest impact on employee retention. If you are a leader in your hospital, you can be the reason someone stays or someone quits.

Mentorship: What Do Students Want?

Mentorship is heavily discussed in academic settings, but what it means and how to find it can be daunting for budding veterinarians. There is a fear that asking for guidance equates to a lack of clinical competency, but there is also a deeply driven desire to provide the best care for our patients. This is the perfect place for quality mentorship to step in and bridge the gap. So, what do new graduates want when seeking mentorship?

Mixing Business and Life

Partnering with a significant other or close friend to own and operate an animal hospital can be a daunting undertaking. What’s the secret to running a successful business without destroying a personal relationship in the process? We spoke to owners of five AAHA-accredited practices to find out.

Pain Management Is a Team Sport

The prevention and management of pain in veterinary patients is a core responsibility that should be shared by all members of the veterinary team. This article explores creating a team that is focused on pain management—from the CSR to the client.

All the Way Up

The 2023 Accredited Practice of the Year award winner has been announced! Click to read a profile of this top-tier practice.

The Art of De-Escalation, Part 2

In Part 2 of this 2-part article, we'll explore strategies for calming down dealing with clients whose stress levels are high, who are showing behavior that ranges from anger to outright hostility.

January 13, 2020

TRENDS IN YOUR INBOX: More Ways to Pay—How Expanding Payment Options for Your Clients Is Good Business

Each month in NEWStat , we highlight an article from the upcoming issue of Trends magazine. Offering multiple payment options to clients can help forge stronger relationships, create a more profitable and efficient business, and ultimately let you focus on providing quality veterinary care. This article discusses the various ways clients can pay, including pet insurance, wellness plans, nonprofit programs, and payment plans.

Notebook: August 2020

News briefs from across the industry and beyond. This month’s articles include: Canine laser therapy for degenerative myelitis, Dogs can detect trace amounts of gasoline, 5 ways leaders accidentally stress out their employees, IRS allows mid-year changes to benefits, AHI pays $52 million in animal drug fraud case, multiple generations in the workplace, working parents can help each other recharge, COVID 19 and mental health, study finds CBD discrepancies, and UC Davis Vet Med researchers receive grant to study inflammation.

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