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Mixing Business and Life

Partnering with a significant other or close friend to own and operate an animal hospital can be a daunting undertaking. What’s the secret to running a successful business without destroying a personal relationship in the process? We spoke to owners of five AAHA-accredited practices to find out.

Pain Management Is a Team Sport

The prevention and management of pain in veterinary patients is a core responsibility that should be shared by all members of the veterinary team. This article explores creating a team that is focused on pain management—from the CSR to the client.

All the Way Up

The 2023 Accredited Practice of the Year award winner has been announced! Click to read a profile of this top-tier practice.

The Art of De-Escalation, Part 2

In Part 2 of this 2-part article, we'll explore strategies for calming down dealing with clients whose stress levels are high, who are showing behavior that ranges from anger to outright hostility.

January 13, 2020

TRENDS IN YOUR INBOX: More Ways to Pay—How Expanding Payment Options for Your Clients Is Good Business

Each month in NEWStat , we highlight an article from the upcoming issue of Trends magazine. Offering multiple payment options to clients can help forge stronger relationships, create a more profitable and efficient business, and ultimately let you focus on providing quality veterinary care. This article discusses the various ways clients can pay, including pet insurance, wellness plans, nonprofit programs, and payment plans.

Notebook: August 2020

News briefs from across the industry and beyond. This month’s articles include: Canine laser therapy for degenerative myelitis, Dogs can detect trace amounts of gasoline, 5 ways leaders accidentally stress out their employees, IRS allows mid-year changes to benefits, AHI pays $52 million in animal drug fraud case, multiple generations in the workplace, working parents can help each other recharge, COVID 19 and mental health, study finds CBD discrepancies, and UC Davis Vet Med researchers receive grant to study inflammation.

More Ways to Pay: How Expanding Payment Options for Your Clients Is Good Business

Offering multiple payment options to clients can help forge stronger relationships, create a more profitable and efficient business, and ultimately let you focus on providing quality veterinary care. This article discusses the various ways clients can pay, including pet insurance, wellness plans, nonprofit programs, and payment plans.

Techs and Telehealth

Telehealth has taken off in the last year and a half, but it can still be a challenge to add this service to your already full plate. Enter your technicians! See how your techs can help you ease into telemedicine. 

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