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What should your practice do during the onboarding process to effectively engage a new hire, increase the chances they show up for their first day of work, and retain them as a long-standing employee? Stacy Pursell, CPC, CERS, of The Vet Recruiter shares her insights.

From a small Irish village to the Carolinas, Dermot Jevens , MVB, DACVS , has built a successful career as a board-certified veterinary surgeon and practice owner . He talks to NEWStat about his role as secretary/treasurer o f the 2022–23 AAHA Board of Directors.  

Veterinary professionals will gather in Nashville this week for can’t-miss CE—and for chances to connect outside the sessions , from the yoga mat to the dance floor.  

2022–23 AAHA Board P resident-Elect Mark Thompson, DVM, MBA, CCRP, has a lifetime of teamwork experience ranging from 4-H and his Wisconsin high school curling team , to serving on his state VMA board . As next year’s AAHA president, he sees a very different future on the horizon.  

Veterinary practice managers have to be good at a lot of things: Communicating, delegating, problem solving, and spreadsheeting are just a start. But in the crush of a busy day at a vet practice, how does a multitasking manager keep from losing their cool?

Even after coming from farm roots and starting  his own practice right out of vet school, Adam Hechko, DVM, would never say he has all the answers. That’s why AAHA's immediate past president and his team get help from   a consultant who coaches them on emotional intelligence and developing a common language of empathy and respect.

Much of the coursework and clinical rotations in veterinary school focus on gold-standard care, but this “ivory tower” approach limits the exposure of students to cases where alternative treatment plans are pursued, or even discussed. That’s why we must continue to talk about spectrum of care.

The end-of-life care team extends beyond the vet practice to include anyone who interacts with the patient—from the groomer to the pet sitter, according to Lynn Hendrix, DVM, CHPV. Hendrix shared some actionable tips and insight into answering the deep, thoughtful, and meaningful questions around end-of-life care on Central Line: The AAHA Podcast .

Are your clients and team frustrated by high phone call volume? Some upfront planning and simple strategies like phone trees, on-hold messaging, and auto texts can help. Start with an honest look at how easy (or not) it is for your clients to reach you.

A cross-disciplinary approach aims to turn veterinary students at the University of Arizona College of Veterinary Medicine into “day-one-ready” practitioners through hands-on learning and mentorship.