Search Results for “”

“Everything about the Veterinary Management Institute (VMI) training program has been fantastic,” said recent VMI graduate Jennifer Lehman. “Every speaker has contributed something that I have been able to take back to my clinics and put into action.”  

While veterinary practices face a unique set of challenges, there are some universal trends to watch. 

Everyone in a veterinary hospital works hard, but there’s a special kind of grit needed to work in client services – where that grit most often needs to be delivered with a smile.

“I would absolutely recommend this program to anyone who's looking to further their career development and their professional learning” - Courtney Hubrecht, hospital director at AAHA-accredited Four Seasons Veterinary Specialists in Loveland, Colorado, and a recent graduate of the Veterinary Management Institute (VMI).

Catch actionable tips from digital marketing expert, Eric Garcia, in this excerpt from his interview on Central Line: The AAHA Podcast.  

Veterinary practices are feeling the effects of the Great Resignation. The stay interview can help keep an unhappy employee from quitting suddenly and leaving your practice in the lurch.

Covid has been an era-defining event, like past plagues, wars and natural disasters. And like other such events, it follows a predictive pattern, notes Kristina Roberts, Global Consumer Leader at Ernst & Young (EY), a global accounting firm.   

The rapid evolution of veterinary care over the last few years is obvious in the emergence of curbside care and other pandemic-driven services. But have practices changed the way they approach cost conversations and financial care for clients?

Pet ownership among seniors is also on the rise. Yet while many older Americans enjoy having pets and reap the health benefits of compassion animals, the reality is that caring for a pet can become more challenging with age.

Seventy-five percent of employees have stolen from their employer at least once, according to the US Chamber of Commerce. And sadly, veterinary staff are no exception—in a 2010 AAHA survey of AAHA-accredited practices, 86% of respondents reported that employees had stolen from the business.