Offering multiple payment options to clients can help forge stronger relationships, create a more profitable and efficient business, and ultimately let you focus on providing quality veterinary care. This article discusses the various ways clients can pay, including pet insurance, wellness plans, nonprofit programs, and payment plans.
This spring’s veterinary graduates have had a year like no other, going from “virtual reality” to a reality still not close to what had been the norm before the COVID-19 pandemic.
Telehealth has taken off in the last year and a half, but it can still be a challenge to add this service to your already full plate. Enter your technicians! See how your techs can help you ease into telemedicine.
References for the 2021 AAHA Nutrition and Weight Management Guidelines for Dogs and Cats.
In a conversation made possible with support from CareCredit, Tasha McNerney, BS, CVT, CVPP, VTS (Anesthesia and Analgesia), offered her thoughts on the ways our people and our practices thrive when we stop underestimating and underutilizing our credentialed technicians—and gives advice for techs struggling to speak up for themselves and their considerable skills and education.
Technician retention and good leadership are inextricably tied, as we discuss in this Central Line podcast episode with Natalie Boursiquot, RVT, and Liz Hughston, MEd, RVT, CVT, VTS (SAIM, ECC). From the role individuals can play in systemic change to insights into how leadership can show technicians—and other employees—they truly matter, this conversation was full of helpful ideas for increasing tech retention.
Julia Miller, DVM, DACVD, co-chair of the task force behind the 2023 AAHA Management of Allergic Diseases for Dogs and Cats Guidelines , offers some recommendations on how to make it easier to get itchy pets (and the people who live with them) the care they need.
References for the 2019 AAHA Canine Life Stage Guidelines .
