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Bring your inactive clients back by participating in a program now used by over a thousand veterinary practices. By taking advantage of this program that offers proven success in bring clients back, you’ll be able to provide a large number of your MIA patients the preventive healthcare they need and deserve!

Lauren Siegfried shares some insights about the first 10 years of starting a career. She notes the restlessness often felt throughout careers which is not exclusive to the first decade.

Does your practice have a problem with inactive clients? A review of approximately 5,000 companion animal veterinary practices in the U.S. showed that in 2015, 53% of dogs and 59% of cats in these practices hadn’t had a visit in at least 18 months.

It’s difficult for veterinary practice managers and owners to find the time to analyze financial and operational data. It’s hard to take a step back and look at strategic planning when you’re busy with the day-to-day activities that keep your veterinary practice running. But while it may save you time now to set these big-picture analyses aside, ignoring these evaluations will cost you in the long run.

Alaina Love says that decision-making sins can be grouped into seven categories, each of which has a distinct set of symptoms that play out in the culture of the organization.

Forward booking can be easy when you have a roadmap and a series of ready resources at hand.

All animal health pros will talk fleas as some point. Here’s a fun quiz to see if you are flea talk ready

Forward booking helps get clients through the door and keeps patients up-to-date on their medical necessities. Need some help getting started?

Get client feedback to improve your practice and provide the best care possible.

There’s that “c-word” again – compliance. Don Jergler indicates mild weather and lackluster client compliance continue to favor parasites.