A new column for NEWStat by Kate Boatright, VMD, will regularly discuss topics related to the role of the spectrum of care in improving outcomes in clinical practice.
Practice owner Jenn Galvin lets us in on when she considers firing clients and tips for how to cut those ties gracefully.
What should your team say when clients ask about pet insurance? Kate Boatright, VMD, has some pointers on how to make strong recommendations without saying too much.
There are many ways to show clients some love, whether it’s Valentine’s Day or any time of year. AAHA-accredited practice owner Jenn Galvin has some thoughts on appreciating the person holding your patient’s leash.
Veterinary social workers are on the forefront of efforts to support the human-animal bond while alleviating some of the stressors for both veterinary team members and animal owners.
The same Stress First Aid tools that help with your team and your own wellbeing are helpful when approaching clients as well. Health and wellbeing coach Melyssa Allen, MA, NBC-HWC, DACLM, guides us through the process.
When a patient appears with an unspecified reaction, it’s crucial to gather as much data as possible from the pet owner, the physical exam, and the lab to recognize a serious or even deadly reaction and respond accordingly.
Veterinary professionals are well-suited to be experts in a variety of One Health concepts. Here are some resources and ideas for how to increase awareness among your clients about the interconnectedness of human, animal, and environmental health.
Matt Motta, PhD, and Gabriella Motta, VMD, are a brother-sister research team who (along with fellow researcher Dominik Stecula, PhD), are examining vaccine hesitancy among dog owners, drawing connections between pet owners’ decisions, fears about human vaccines, and the lasting effects of Covid-19.