Search Results for “”

The end-of-life care team extends beyond the vet practice to include anyone who interacts with the patient—from the groomer to the pet sitter, according to Lynn Hendrix, DVM, CHPV. Hendrix shared some actionable tips and insight into answering the deep, thoughtful, and meaningful questions around end-of-life care on Central Line: The AAHA Podcast .

Are your clients and team frustrated by high phone call volume? Some upfront planning and simple strategies like phone trees, on-hold messaging, and auto texts can help. Start with an honest look at how easy (or not) it is for your clients to reach you.

A cross-disciplinary approach aims to turn veterinary students at the University of Arizona College of Veterinary Medicine into “day-one-ready” practitioners through hands-on learning and mentorship.

Get your questions answered in this advice column by veterinary social media marketing coach Cheyanne Flerx ! In her first column, s he says your best social media platform depends on your clients’ demographics , your bandwidth, and your goals.

Many factors can interfere with our comfort or ability to offer a spectrum of care. Examining these barriers and how to overcome them is the first step in broadening the use of spectrum of care approaches.

The way veterinarians dress definitely affects how clients perceive them--but the jury's out on which they find more trustworthy, scrubs or a white coat.

When they’re done right, team meetings leave the staff feeling good—not beat up or bored, says practice owner Jenn Galvin. It starts with a purposeful agenda and setting expectations of the “when, where, and what” ahead of time.

Danger lurks in the arid southwestern US: Valley fever is potentially deadly to both animals and humans—and its impact is spreading. Now, pioneering researchers are developing the first antifungal vaccine against this disease.

Is a few posts a week enough on social? How much is too much posting? We asked veterinary social media marketing coach Cheyanne Flerx to weigh in.

Embracing the stories as of our patients and clients—as well as our own—is at the heart of narrative medicine, a long-practiced but only more recently studied skill that emphasizes empathy, reflection, and self-compassion.