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Is your practice forward booking? Forward booking simply means scheduling  all  patients’ future appointments directly following their current visit—before they leave the practice.

Prevention is key to improving the lives of our patients and their owners. Learn how preventive care can make a positive difference in your practice with the Preventive Healthcare Certificate Program from Partners for Healthy Pets (PHP). 

Veterinary technology improves workflow in our hospitals every day. Every phase of our clients' visit is affected by our use of technology.

Help owners better budget for preventive healthcare and increase their openness to scheduling routine visits by offering monthly payment preventive healthcare plans. Implementing these plans can be daunting, but Partners for Healthy Pets has you covered

Veterinary practices today face increasing competition at every turn. From cross-town clinics to clients who rely on ‘Dr. Google’ and online resources for advice and products, staying ahead of the competition can be extremelystressful—and a risk to your bottom line.

Help owners better budget for preventive healthcare—and increase their openness to scheduling routine visits—by offering monthly payment preventive healthcare plans. Partners for Healthy Pets has an easy to understand, step-by-step manual that walks you through the entire process.

Learn how to let go of painful emotions Start by becoming more aware of your thoughts and feelings so you can accept and embrace them. Then eliminate judgement by stopping yourself from labeling your feelings as good or bad and accepting them just as they are.

Today, pet owners rely heavily on the Internet to evaluate and choose veterinary care providers. That’s why a website that speaks to potential clients is critical. Luckily, there are some free resources to help. Partners for Healthy Pets (PHP), an alliance of 100+ veterinary associations, veterinary colleges, and animal health companies focused on preventive care led by AAHA and the American Veterinary Medical Association (AVMA), has developed a free, downloadable Internet Strategy Implementation Series to help your practice with its website and social media.

SmartPulse surveys, while non-scientific, offer some insight into our behaviors. This summary shares results of how survey participants deal with impatient customers. One of the biggest challenges participants face is unexpected interruptions.   

Sometimes, a huge gap exists between what a veterinarian tells a client and what the client actually hears. For example: 73% of practices assess dogs for pain but only 45% of clients believe they do.