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How to Integrate Telehealth in Your Practice

These seven steps serve as a foundation to help with practical implementation, whether you are just beginning to consciously structure your telehealth services or are expanding your offerings. They are enhanced with examples to deepen your understanding of the choices you have in adapting telehealth to meet the goals for your practice. The following three topics— technology products, including platforms; monetization; and communicating the benefits of telehealth services— each have their own section after these steps.

  1. Identify a Telehealth Champion
  2. Determine Needs and Opportunities
  3. Develop Service Plans
  4. Design the Workflow
  5. Prepare Your Team and Clients
  6. Implement Your Program
  7. Evaluate and Improve

Examples of Scenarios Where Telehealth Could Be Used

Boehringer Ingelheim Animal Health USA Inc., CareCredit, and Merck Animal Health have supported the development of the 2021 AAHA/AVMA Telehealth Guidelines for Small-Animal Practice and resources through an educational grant to AAHA.